1. Introduction
Welcome to Seren Link Ltd ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of www.serenlink.co.uk (the "Website") and any services provided by us.
By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Website.

2. Company Information
This Website is operated by Seren Link Ltd ("Company", "we", "our", "us"), a company registered in England and Wales under company number 16162400, with its registered office at:
‍35 Folgate Street
Spitalfields
London E1 6BX
United Kingdom

For enquiries, please contact us at: customer.support@serenlink.co.uk

3. Use of the Website
3.1 You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the Website by, any third party.
3.2 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or any other malicious or technologically harmful material.
3.3 We reserve the right, at our sole discretion, to restrict, suspend or terminate access to all or any part of the Website without notice.
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4. Services Provided
4.1 Seren Link Ltd provides professional services, including but not limited to, IT solutions, software development, consulting, customer support, and VoIP services.
4.2 Specific terms relating to any services provided by Seren Link Ltd shall be set out in a separate agreement between Seren Link Ltd and the relevant client.
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5. Intellectual Property
5.1 All content on the Website, including text, graphics, images, logos, software and other materials, is owned by or licensed to Seren Link Ltd and is protected by applicable intellectual property laws.
5.2 You may not copy, reproduce, distribute, modify, republish, transmit or create derivative works from any content on the Website without our prior written consent.
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‍6. Privacy and Data Protection
6.1 Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal data.
6.2 By using this Website, you consent to the collection and use of your information as set out in the Privacy Policy.

7. Limitation of Liability
7.1 To the extent permitted by law, Seren Link Ltd shall not be liable for any loss or damage, whether direct, indirect, incidental, consequential or otherwise, arising out of or in connection with the use of, or inability to use, the Website or our services.
7.2 We make no representations, warranties or guarantees that the Website will be uninterrupted, secure, error-free or free from viruses or other harmful components.
7.3 Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.

‍8. Third-Party Links
8.1 The Website may contain links to third-party websites provided for your convenience only. We do not endorse or accept responsibility for the content, policies or practices of any third-party websites.

9. Amendments to These Terms
9.1 We reserve the right to amend or update these Terms at any time without prior notice.
9.2 Any changes will take effect immediately upon publication on the Website. Your continued use of the Website following such changes constitutes your acceptance of the revised Terms.

10. Governing Law and Jurisdiction
10.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
10.2 Any disputes arising from these Terms or the use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Contact information
If you have any questions about these Terms, please contact us at:
Email: customer.support@serenlink.co.uk
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Registered Office:
35 Folgate Street
Spitalfields
London E1 6BX
United Kingdom

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Last updated: 21 May 2026